DXtrade Additional FAQs
Updated over a week ago

Note: The DXTrade platform is available exclusively to U.S. citizens and nationals; cTrader and Platform 5 are for international customers only

Is there a DXtrade/ Voyage Markets mobile app?

Currently the platform cannot be accessed via a desktop/mobile application and your credentials would only work on the web platform.

DXTrade | Web Platform |

You can find the login credentials via your Dashboard. Please ensure that you are using the DXtrade username (TFT_XXXXX) to login, and not the account number:


I downloaded the DXtrade mobile app but can't log into my TFT account.

  • We are currently working on the release of the mobile app for Voyage Markets' DXtrade platform. It will be available within the coming weeks. Thank you for being patient with us during this exciting transition period!

  • As of now, if you use the DXtrade mobile app, since it does not run on Voyage Markets' DXtrade server, you will not be able to connect to your trading account via this application.


Is there a DXtrade/ Voyage Markets desktop app?

As of now, Voyage Markets' DXtrade platform only offers the web platform. However, we are working on releasing our mobile app on iOS and Android, and it will be available in the coming weeks. Thank you for your patience!


I can't log into my DXtrade account.

Thank you for reaching out. Please use the login and password on your TFT Dashboard's “Credentials” section of your account overview page.

Please ensure that you are using the DXtrade username (TFT_XXXXX) to login and not the account number:


Commissions, Financing (swaps) other trading related issues:

Thank you for raising this concern. Please note, 'Financing' fees is 'Swap' fees on the DXtrade Platform. If you have been charged with a higher than usual amount, we will be reaching out to all such customers via email as quickly as possible. Rest assured our team has raised a ticket on this matter and there is no action required on your end. We appreciate your patience in advance!

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