Navigating the nuances of a refund policy can often be daunting. At The Funded Trader, we strive to make our refund processes as clear and straightforward as possible. Below, we detail the circumstances under which refunds can be requested and the steps to take if you believe you qualify for a refund.

Upon completing the purchase of one of our programs, you will receive an email containing the login details needed to access your trading platform. It's important to understand that once these details are dispatched, our policy generally does not allow for refunds. This is primarily because the service is considered to have begun, and you have instant access to the tools and resources provided in the evaluation.

Engaging in improper disputes or chargebacks can have serious consequences. Clients who initiate these actions without valid reasons are subject to being permanently banned from our platform. We strongly urge our clients to reach out to our Live Chat support first to resolve any billing issues amicably.

By purchasing any of our programs, you acknowledge that you have read and accepted our refund policy. If you do not agree with the terms outlined, we advise against proceeding with the purchase. Our support team at [email protected] is always available to address any questions or concerns you may have regarding this policy.

Our goal is to ensure transparency and fairness in every aspect of our interaction with you, including our refund process. We encourage all potential and current clients to thoroughly understand this policy to ensure a smooth and agreeable experience with our platform. Remember, our team is here to assist you every step of the way, from understanding our policies to navigating the trading challenges successfully.