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What happens after I complete my trading evaluation?
What happens after I complete my trading evaluation?

How to complete the KYC/AML screening, sign your trader agreement, and get your Funded account activated

Updated today

Overview

Before issuing any Simulated Funded Accounts or any type of simulated payout to the client related to successfully completing one of our programs, we require that you verify your ID and pass our KYC/AML screening (note: A payout means you are paid based on data which is measured by simulated profit). For 99% of people, this will never be an issue, and the check will take no more than 5 minutes.

Steps Required to Complete KYC/AML Screening:

Upon successfully completing the evaluation phase of any of our programs, you may begin the verification process by heading to "My Profile" located in the Trade Hub, and selecting "Start Now" under the KYC Submission toggle.


KYC/SumSub Process:

  • Upon completing this verification step, if receiving a Simulated Funded Account, you can sign the agreement available under the 'Agreements' tab on the same page. After signing and submitting the contract, your account will be enabled within 24 hours (Excluding weekends).


When Are Simulated Funded Accounts Enabled?

  • After signing and submitting the contract, your account will be enabled to trade within 24 hours (excluding weekends).

It is important to be clear that we may not be able to provide a Simulated Funded Account if you cannot pass the KYC verification process.

Please also note that for initial KYC/AML screening, when completing the SumSub submission process, connection to Virtual Private Networks ("VPN") and Virtual Private Servers ("VPS") are prohibited. If you are connected to a VPS or VPN when completing the KYC process, your account may not become funded and/or your funded account may be disabled and/or breached if you are discovered to have completed the KYC/AML process using a VPS or VPN. If you are in violation of this rule, please reach out to support to inquire about KYC/AML re-verification.


Important Notice Regarding KYC Process and Funded Account Activation

When a trader completes their challenge and moves on to completing the KYC (Know Your Customer) process to activate their funded account, it is important to be aware of a potential scenario.

If you fail the KYC process and are flagged by our KYC provider as high risk due to reasons beyond our control, you will be refunded and prohibited from purchasing products from our platform in the future. To stay in good standing with our KYC provider, we recommend reviewing their terms of use and risk disclosures.

Our KYC provider follows strict Anti-Money Laundering (AML) and KYC guidelines. If you fall out of good standing with them, it is beyond our control, and we must act accordingly.

Refund Process:

  • If you paid via cryptocurrency, your refund will be processed back to the same address you used for payment.

  • If you paid via credit or debit card, your refund will be reversed to the card used for payment.

Please allow 5-7 business days for refunds to settle.
Thank you for your understanding and cooperation. If you have any questions, please contact our support team.

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