Overview
Before issuing any Funded Account or any type of reward to the client related to successfully completing one of our programs, we require that you verify your ID and pass our KYC/AML screening (note: A reward means you are paid based on data which is measured by performance in a simulated environment).
Steps Required to Complete KYC/AML Screening:
Upon successfully completing the evaluation phase of any of our programs, you need to begin the verification process by heading to "My Profile" located in the Trade Hub, and selecting "Start Now" under the KYC Submission toggle.
KYC/SumSub Process:
Upon completing this verification step, if receiving a Funded Account, you can sign the trader agreement available under the 'Agreements' tab on the same page. After signing and submitting the contract, your account will be enabled within 24 - 48 hours (Excluding weekends). You can review the Agreement Format here.
When Are Funded Accounts Enabled?
After signing and submitting the contract, your account will be enabled to trade within 24 - 48 business hours (excluding weekends).
It is important to be clear that we may not be able to provide a Funded Account if you cannot pass the KYC verification process.
Please also note that for the initial KYC/AML screening, when completing the SumSub submission process, connection to Virtual Private Networks ("VPN") and Virtual Private Servers ("VPS") are prohibited. If you are connected to a VPS or VPN when completing the KYC process, your account may not become activated and/or your funded account may be disabled and/or breached if you are discovered to have completed the KYC/AML process using a VPS or VPN. If you are in violation of this rule, please reach out to support to inquire about KYC/AML re-verification.
Account Activation and Payout Check Process
At The Funded Trader (TFT), we perform additional risk checks for prohibited trading strategies before activating your funded account and when processing payouts to ensure compliance with our trading rules. Our goal is to fully automate risk management, but certain key checks remain in place to maintain fairness and integrity in the trading environment.
Checks During Account Activation
When you complete a challenge and are about to activate your funded account, we perform a thorough review to ensure that no violations have taken place during the challenge phases. If any violations are detected during this final check, one of the following actions may be taken:
• Move Back to Phase 2: If significant violations occurred, your account may be reverted to Phase 2, giving you the opportunity to complete the challenge again.
• Complete Challenge or Payout Subtractions: If violations are found after completing the challenge but before your payout, we may subtract an amount from your payout to account for violations. After this, you will be able to request a new payout immediately.
These checks ensure that traders who follow the rules can activate their funded accounts smoothly, while traders with violations may face additional steps before account activation or payout processing.
Ongoing Risk Checks During Payouts
When you reach the payout stage, we conduct another set of risk checks to ensure that no rules have been violated during the funded phase. If any violations are identified, the following may occur:
• Deduction of Net Profits: Any profits earned from trades that violated the rules will be deducted from your payout. The remaining balance will be available for withdrawal.
• Request for New Payout: After adjustments are made, you can immediately request another payout if necessary.
Important Notice Regarding KYC Process and Funded Account Activation
Once a trader successfully completes their challenge, they must also complete the KYC (Know Your Customer) process to activate their funded account. If you fail to complete the KYC process or are denied by our KYC partner:
• You will not be eligible for a refund of any orders.
• You will be prohibited from purchasing future products on our platform.
Our KYC partner follows strict Anti-Money Laundering (AML) and KYC guidelines. It is important to stay in good standing with them. If you fall out of good standing, we are required to act in compliance with their policies, which are beyond our control.
Refund Policy:
No refunds will be issued if you fail to complete the KYC process. We strongly advise all clients to have their documents ready and ensure they are in a position to pass the KYC process before purchasing an account on our platform. If you are unable to successfully complete KYC once you reach a funded account, you will not be eligible for a refund.
To better understand how to prepare for and pass the verification process, please refer to this guide: How to Pass Verification.
Violation Warning System
We also have a structured Violation Warning System that tracks trader activities to maintain fair trading practices. The system works as follows:
1. First and Second Warnings: When a violation is detected, a warning is issued. Profits from violating trades are deducted, while losses remain unchanged and count toward the warning system.
2. Third Warning: Upon the third violation, the account is breached, and further actions may be taken, including account suspension or termination.
For more detailed information on the specific checks and violations (such as news trading, order layering, and high-frequency trading) that are monitored during these phases, please refer to the detailed violations article here.
Here’s a draft for the FAQ section:
What happens if I am denied a funded account and my order is over 180 days old?
If your funded account order is over 180 days old and you are deemed ineligible for activation, we cannot process a refund to your credit card. In such cases, you will be eligible to receive a refund of up to 50% of the purchase amount, which will be paid out in cryptocurrency.
To initiate this process, you will need to submit a form with your crypto wallet address. We will provide you with the form and necessary instructions for completing it. This policy ensures that even after extended periods, eligible participants can still receive partial refunds via alternative payment methods.