All Collections
Account Rules
Am I allowed to use a VPN?
Am I allowed to use a VPN?

VPN & VPS usage with Challenge/Simulated Funded Accounts

Updated over a week ago
  • In accordance with our Terms and Conditions, all traders associated with our challenge and simulated funded programs must be the sole traders of their accounts.

  • Due to this, we discourage accessing any trading account via VPN or VPS in order to track the data through our internal systems properly.

  • Please note this is common practice for any service that does not allow multiple users on a single account.

  • To be clear, this does not mean that you are not allowed to use a VPN or VPS. It just means that if you do, if any potentially malicious activity is found on your account the use of a VPN or VPS will be a highly determining factor of whether you are considered to have violated our terms & conditions.

  • That being said, if you are using a VPN or VPS, please ensure that you are not violating anything in our Terms and Conditions including but not limited to having multiple users trading on your account and using any type of EA (non-Royal Accounts) or automated trading system.

Using a VPS or VPN when Completing the KYC/AML Verification Process

  • In order to keep our site secure and protect customers’ data, we must ensure that we collect the appropriate verification information in an accurate and secure fashion. As such, when completing the Know Your Customer (KYC) and Anti-Money Laundering (AML) verification process, we request that customers not use a Virtual Private Network (VPN) or Virtual Private Server (VPS).

  • Using a VPS or VPN when completing the KYC/AML verification process may result in your account not becoming funded, and/or any funded account being disabled or breached. We apologize for any inconvenience this may cause and ask that customers take care to follow these guidelines when completing the KYC/AML process with us.

  • Please also note that connecting to Virtual Private Networks ("VPN") and Virtual Private Servers ("VPS") when completing the KYC/AML verification process is prohibited. If you are connected to a VPS or VPN when completing the KYC process, your account may not become funded, and/or your funded account may be disabled and/or breached if you are discovered to have completed the KYC/AML process using a VPS or VPN.

Did this answer your question?