Overview
Welcome to our comprehensive FAQ guide on Match-Trader, your go-to resource for all queries regarding this advanced trading platform. We are extremely excited to bring this new platform to the community! Below you'll find detailed answers to common questions, along with helpful links, including where to download the platform, how to get started, and tips for maximizing your trading experience with Match-Trader.
Note: The Match-Trader platform is available U.S. citizens and nationals as well as clients outside the U.S.
What is Match-Trader?
Match-Trader is an intuitive and user-friendly trading platform designed to provide a seamless trading experience. Renowned for its user-centric design, it offers a smooth and interactive trading environment. With Match-Trader, you gain access to advanced features such as customizable charting tools for in-depth technical analysis, efficient order execution, and a flexible interface that can be tailored to suit individual preferences, as well as the TradingView integration.
How do I download and install Match-Trader?
We provide access to Match-Trader trading platform through Voyage Markets via Web Platform.
Match-Trader | Web Platform
Upon launching the platform, log in using the provided account credentials, and you'll be ready to start. You can also find your credentials under: Account Overview > Select account > Credentials.
Please ensure that you are using the Match-Trader Email to login and not the account number:
Where can I find information about trading instruments in Match-Trader?
All the information about trading instruments is available in the Match-Trader trading platform. Click on a chosen instrument and select "info". In this section, you will find information about the minimum/maximum trading volumes, swap, trading hours, etc.
How do I change the language on Match-Trader?
To adjust the language settings on Match-Trader to your preference, click on the profile located at the top right corner of the dashboard and select ‘Languages’. Once selected you will be able to choose between the options currently available.
How do I create and manage simulated orders on Match-Trader?
Creating and managing orders is simple on Match-Trader. To place a new order, navigate to the Chart tab and press the "New Order" button.
After that you can either place a Market Execution Order or a Pending Order.
How do I manage watchlists and simulated positions in Match-Trader?
To manage your simulated positions in Match-Trader, head to the ‘Open Positions’ tab and expand the trade you wish to modify or close.
Where can I find Viewing Market Depth and Liquidity Monitoring?
Currently, Match-Trader charts do not display market depth by default. However, if you would like to monitor market depth and liquidity at each price level, this feature can be enabled upon request. Simply contact our support team, and we’ll assist you in setting it up.
With this feature enabled, you will have access to 5 layers of Market Depth, which includes detailed visibility of prices and liquidity at each level.
Before proceeding, please consider the following adjustments that will take effect when market depth is enabled:
Stop Loss (S/L) and Take Profit (T/P) Visibility: Enabling market depth will remove the ability to view and adjust S/L and T/P levels directly on the chart.
Order Display: Orders will appear aggregated by symbol instead of being shown individually.
If monitoring market depth is essential to your trading strategy, feel free to reach out to our support team for assistance. We’ll ensure you have the tools you need to trade effectively.
Where can I find resources for Match-Trader?
For an overview of how to navigate Match-Trader's interface, please check out these videos
What should I do if I encounter any issues with Match-Trader?
If you experience any issues, our support team is ready to assist you. Contact us by creating a ticket via Live Chat, and we'll ensure your concerns are addressed promptly.