Traders must be eligible for withdrawal to submit a withdrawal request.

Please note that the following factors may prevent your payout within the given time frames: investigations, failure to confirm the crypto payout address, and holidays. If you do not have a Wise account it may take up to 10 days for Wise to verify your account.

Traders can request their payout via Crypto and Wise. Please note Wise is restricted in certain counties. These restricted countries are listed further down on this page. Additionally, TFT has banned certain counties from using its service. To see which countries are banned form TFT services, visit this help center article.

Please note that any mention of "profit split" or "payouts" refers to clients being compensated based on their data that is measured by their simulated profit, not the actual simulated profit they generate.

If you are seeking to request a new payout, you are now able to request your payout via Wise directly from your TFT dashboard. Please log into your TFT account and you can make a request through your dashboard!

If you haven't set up a Wise account yet, you can initiate the process here (when registering a new account, please be sure to use your TFT registered email address). For guidance on how to create an account, please refer to these instructions.

Do we need to sign a contract for Wise?
No contract needs to be signed but a client needs to have a valid Wise account. Some countries may need to verify their identity first before being able to receive payment but no additional contract is needed.

Do clients need to deposit $20 in a new Wise account?
Yes, this a Wise compliance measure and allows you to open an account and begin receiving funds to the account.

I reside in a country supported by Wise, but my account was rejected. What do I do?

We would strongly suggest gathering evidence explaining why Wise declined the payout request. If Wise is unable to facilitate the transaction, our team will assist you in switching your payout method to cryptocurrency.

I do not reside in a country supported by Wise
Under such circumstances, the payout will only be allowed via Crypto.

I do not have a crypto wallet and my country is on the Wise restricted list, now what?
Kindly create a cryptocurrency wallet to enable your payout. We are unable to provide specific recommendations regarding which wallet to choose. We suggest conducting your own research to make an informed decision. In order for us to initiate a cryptocurrency payout, we will require essential details such as your crypto wallet address.

Once you have a wallet address set up, kindly proceed to submit an invoice. You can do this by navigating to the "Profit Share" area in the Trade Hub, where you can request a payout via crypto.

I requested through Wise but I do not see money in my Wise account?
Due to Wise compliance procedures, Wise can require additional days to fully process the transaction. Please reach out to Wise directly to follow up on when the funds will be available in your account. Please note that it can take up to 10 business days for your funds to reflect in your account.

I need to change my Wise email address, what do I do?
Head over to www.wise.com and log into your account. Then follow these steps: