Upon receiving your confirmation of successful payment, you will receive your Simulated Trading Platform and Dashboard credentials within 5 minutes, however, for crypto payments the time taken to confirm your order depends on the network congestion and blockchain verification and can take some time.

Please note that our payment wallet addresses expire after 1 hour. If a payment is sent after the expiry window, our system will stop searching for the payment, and the payment may be lost. If this happens, you will not receive your login credentials.

If money has been debited from your credit card/bank account/crypto wallet and you have not received your account credentials for more than 12 hours, please check the spam, junk, promotion, etc inboxes of your registered email. If you still cannot find your welcome email please reach out to our live support chat and provide them with your registered email address and order number. Someone on our Trader Success Team will assist you in getting your credentials and getting back on track.

Please note that our crypto payment gateway accepts payments via the Ethereum network (ERC-20) for the cryptocurrencies (USDT, USDC, ETH & DAI) and via the BTC network for BTC payments. If payments are sent via the wrong network (BSC for example), all funds will be lost and there is nothing Migpayments or The Funded Trader can do to recover them. Please also ensure you only using the Ethereum Main Network and not the Ethereum Layer 2 network.